Publishing Tips from KGL Consulting: Keep Your Authors Happy
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Greater competition to attract high quality authors and new business models to increase published articles have led to a renewed focus on author satisfaction. What are journals doing to address this? KGL Consulting has identified dozens of ways to help organizations succeed. Here are a few simple ideas to get started:
Send authors a series of thank you emails to foster engagement and loyalty
Conduct an author “exit” survey to solicit their views on the peer review process
Allow format free submission making it quick and easy for authors to submit
Provide seamless transfer of a rejected paper to other journals in your portfolio
Optimize turn-around times by reviewing processes for efficiency and benchmark against industry standards
Identifying author pain points to improve the chances of future submission and encouraging author engagement after publication is key.
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About KGL Consulting
Since 2000, KGL Consulting has served as management consultant to scores of scholarly societies and organizations, with virtually all seeking our advice on multiple occasions. Thanks to the care, collaborative spirit, and creativity with which each project is handled, we consistently discover opportunities, drive innovation, develop solutions, and deliver success to our esteemed clients.
