Normally at this time of year, we would be meeting and greeting our customers and friends at the London Book Fair. I think it’s fair to say that no one at KGL misses that more than the head of our Sutton, UK office, Marion Morrow. I caught up with Marion virtually in lieu of the pub about being a people-person during the pandemic, her deep experience on both the publisher and provider sides of the business, and how technology-based solutions can help publishers, especially during this time.