During our recent community event, PubFactory Virtual Series: Industry Day, KGL’s Waseem Andrabi, VP of Learning Solutions, presented the different areas where the company is exploring artificial intelligence (AI) in publishing workflows to improve efficiency and reduce errors. Potential applications include content creation, copyediting, plagiarism checks, translations, adaptations, animations, videos, voiceovers, and more.

The session provides insights into the challenges faced, particularly in AI-generated alt text for images where KGL has been testing APIs for over 10 months, with examples that illustrate the evolving capabilities and limitations of AI models. Despite mixed results, Waseem emphasizes the importance of ongoing evaluation and adaptation to leverage AI's potential benefits in various service areas. Watch the recording to learn more.