As the research community evolves beyond mere PDFs of journal articles and book chapters, and publishers increasingly use their digital platforms to meet the demand for new, more engaging types of content, one area that shows strong potential is delivery of learning services. Whether it’s professional development courses for practitioners, continuing education credits, or Learning Management System (LMS) integration, publishers can now offer this content in interactive formats to their users. And publishers themselves may want to up their game when it comes to training their own workforce on issues of compliance, technology, and performance. To better help our industry understand the current landscape for eLearning strategy and solutions, I asked the head of KnowledgeWorks Global Learning, Kelly Lake, to explain the methodology, technology applications, and benefits of the L&D solutions her group provides to organizations of all types.