Bias in AI: Lessons for Publishers
/During the Frankfurt Book Fair, we teamed up with Springer Nature to host a panel debate entitled “AI 2.0: Machine-Generated Content, Intelligent Automation, and the Future of Academic Publishing” in which speakers from KGL (Cenveo at the time), HighWire Press, and Springer Nature explored ways in which publishers are implementing artificial intelligence and machine learning.
During the discussion, the panelists were asked if there are any drawbacks for publishers relying on this technology to automate processes. Jim Longo, VP of Product Management for HighWire, noted that one of the challenges that has come up is the issue of bias. Because humans are at the heart of writing the code or training machines to perform tasks, the technology is reliant on the perspectives and experiences of those individuals creating the algorithms that could inherently lead to unintended bias.
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